Care Plans

  • Care Plans can be paid monthly or yearly.

  • Care Plans cover one year and renew automatically. 

  • Unused plan items do not carry over to the next year.  

  • Up to 2 names can be listed under the plan along with the main account holder. 

  • When you want to use a plan item you must stat that you have a plan with us.  

  • Care Plans can be cancelled at any time (see cancellation policy).

The Basic

$12.00/month ($144/year)​

(valued at $160)

  • 2 regular virus removals

  • Free 30-minute phone support

Silver

$20/month ($240/year)

(valued at over $260)

  • 2 tune ups

  • 2 regular virus removals

  • 20% off on all other computer services

  • Free 30-minute phone support

Gold

$46/month ($552/year)

(valued at over $620)

  • 2 tune ups

  • 2 regular virus removals

  • 2 severe virus removals

  • 1 installation of hardware

  • 30% off on all other computer services

  • Free 30-minute phone support

Platinum

$96/month ($1152/year)

(valued at over $1205)

  • 2 tune ups

  • 2 regular virus removals

  • 2 severe virus removals

  • 3 installations of hardware

  • 1 Reloading of Windows/MacOS plus Data Backup / Restore (price of new hard drive installation not included)

  • 1 LCD Laptop Replacement (price of parts not included)

  • 1 Keyboard Laptop Replacement (price of parts not included)

  • 3 software installation (not OS)

  • 1 Rush Charge/same day service waiver

  • 50% off on all other computer services

  • Free 30-minute phone support

Laptop

$35/month ($420/year)

(valued at over $535)

  • 2 tune ups

  • 2 installations of hardware

  • 1 regular virus removals

  • 1 LCD Laptop Replacement (price of parts not included)

  • 1 Keyboard Laptop Replacement (price of parts not included)

  • 1 Laptop DC jack Repair (price of part not included)

  • 10% off on all other computer services

  • Free 30-minute phone

Simple Business

$95/month ($1140/year)

(valued at over $1210)

  • 3 tune ups

  • 3 regular virus removals

  • 3 severe virus removals

  • 4 installations of hardware

  • 2 data Recoveries

  • 25% off on-site service

  • 25% off on all other computer services

  • Free 30-minute phone support

Full Business

$1600/month ($19,200/year)

(valued at over $21,000)

  • 5 tune ups

  • 5 regular virus removals

  • 5 severe virus removals

  • 5 installations of hardware

  • 25% off networking needs (price of parts not included)

  • 25% off on-site service

  • Free 30-minute phone support

Custom Care Plan

Choose from the list of services to be added to your Custom Care Plan.  Choose all, multiples of 2 or more, or multiples of one.

Must pick at least two.

  • Printer Setup/Install - $27 (regular $30)

  • Software installation (Not OS, price of software not included) - $27 (regular $30)

  • Keyboard Laptop Replacement (price of parts not included) - $31 (regular $35)

  • installation of hardware - $36 (regular $40)

  • PC/Mac Tune Up- $45 (regular $50)

  • Rush Charge/same day service - $54 (regular $60)

  • Hard Drive Clone - $90 (regular $100)

  • LCD Laptop Replacement (hardware price not included) - $108 (regular $120)

  • Laptop DC jack Repair (replacement jack price not included) - $108 (regular $120)

  • Reloading of Windows/MacOS (price of new hard drive installation not included) - $108 (regular $120)

  • Reloading of Windows/MacOS plus Data Backup / Restore (new hard drive installation not included) - $144 (regular $160)

  • regular virus removals - $72 (regular $80)

  • severe virus removals - $162 (regular $180)

 

Automatically included:

 

  • Free 30-minute phone support

  • 10% off on all other computer services

Are you ready to work with us?

Cancellation Policy

Canceling a Care Plan stops the monthly or yearly recurring subscription charge but does not refund the transaction for the current billing period. There is a cancellation fee if you have used part of your Care Plan before the plan year is up.  The fee is determined by subtracting the sum of the cost of services used by the sum of months already paid.  For the cancellation to take effect you must sign our cancellation form.  The only person allowed to cancel a care plan is the main account holder.

 
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60 Roberts Dr. Suite 106

North Adams, MA 01247

Email : info@computerbugna.com
Tel : 413-662-2776

Hours

Mon - Fri: ​9 am - 5 pm

Sat: 10 am - 4 pm

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(413) 662-2776

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